NHTSA Complaint #11449676 — 2017 AUDI A4

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11449676
Vehicle 2017 AUDI A4
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I went to Audi Fort Worth (116 University Dr, Fort Worth, TX 76107) to fix my PODS recall currently on my Audi A4. After a day of servicing my vehicle for the recall the dealership handed me back my vehicle in the condition attached in the photo. You can see the huge gap in the seat which is a safety hazard considering there is high voltage wires in the seat and they just left it exposed with a considerable gap. They refused to reassemble my seat so I am unsure if my airbag sensors even work now, it has been a week of waiting and my VIN still shows that it has a recall even though the service was completed a week ago. I asked for a service ticket of he work preformed but Audi Fort Worth refused to provide me one. I went in for the recall service on 1/24/2021. Is there any way we can remove my VIN from this recall list since the service was completed? I have messaged the Audi Service manager Veronica about this issue but still no response from her. Even left her an email and voice message. I just would like to file a complaint about this service center, and get my VIN removed from the recall list since the work was performed according to Audi.

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