NHTSA Complaint #11366735 — 2018 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11366735
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 25, 2020
Date Filed	October 27, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING THE OTHER NIGHT IN RAIN, NIGHT AND HEAVY TRAFFIC, I HEARD SOME FLAPPING FROM THE ROOF OF THE CAR, BUT COULD NOT STOP BECAUSE WE WERE IN A MOUNTAIN PASS AND WINDING ROADS. I DID SEE SOMETHING LIKE FLY OFF OF MY CAR AND CARS BEHIND ME WERE SWERVING, I THOUGHT MAYBE A SMALL BRANCH. BUT NO IT WAS THE TOP CAP OF MY ROOF RAIL ON THE DRIVER SIDE. THE PART IS $450, AND WHEN I GOOGLED IT, IT IS DEFINITELY A KNOWN PROBLEM AT FORD. HUNDREDS OF HITS WITH THE SAME ISSUE

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