NHTSA Complaint #11365551 — 2015 CHRYSLER TOWN AND COUNTRY AIR BAGS

Complaint Details

ODI Number	11365551
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	October 5, 2020
Date Filed	October 21, 2020
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

PASSENGER FRONT HEADREST EXPLODED WHILE STATIONARY. WE WERE AT A STOP LIGHT, THERE WAS NO ACCIDENT OR IMPACT. IT CANNOT BE RESET AND NEEDS TO BE REPLACED. I DO NOT FEEL LIKE WE SHOULD HAVE TO PAY OUT OF POCKET WHEN THIS IS A COMMON ISSUE AND A SAFETY ISSUE.

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