NHTSA Complaint #11679106 — 2015 CHRYSLER TOWN AND COUNTRY AIR BAGS

Complaint Details

ODI Number	11679106
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	August 7, 2025
Date Filed	August 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I was driving at 515 am on the highway about 60 mph, when all of a sudden Drive aside headrest airbag went off. I am thankful that it was early in the morning and not a lot of people on the road cuz I did swerve but did not hit anyone or anything as it startled me as I was driving. I called Chrysler see case number below and they will do nothing about this. As this car is made you need to replace the whole seat they want me to pay for the Diagnostics waiting for a supervisor to call me back. I've been icing my lower neck and back since it happened. My case 93912799

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