NHTSA Complaint #11365471 — 2019 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11365471
Vehicle 2019 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

WHEN TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL HAS A NOTCH, OR HARD SPOT IN IT TO GO STRAIGHT. IT EITHER WANTS TO GO RIGHT OR LEFT, AND WHEN YOU TRY TO CORRECT IT, IT'S HARD TO MOVE THE WHEEL THEN WITH MORE PRESSURE YOU CAN GET PAST THAT POINT THEN IT GETS SUPER EASY AND JERKS. WHAT HAPPENS IS WHEN YOU'RE TRYING TO GO STRAIGHT, YOU JUST BOUNCE BACK AND FORTH IN THE LANE. IT'S EXTREMELY ANNOYING BUT EVEN MORE DANGEROUS. EVEN WITH BOTH HANDS ON THE WHEEL YOU JUST BOUNCING FROM RIGHT TO LEFT TO RIGHT TO LEFT THE WHOLE TIME. JEEP ALWAYS SAYS THERE'S NOTHING WRONG AND THAT'S NORMAL, BUT IT'S NOT.

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