NHTSA Complaint #11365228 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND WITH THE 'SHIFT TO PARK" MESSAGE DISPLAYED AND SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT STATED A POLICE OFFICER ASSISTED IN PUSHING THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED THE FOLLOWING DAY TO TRIPLE A SERVICE CENTER AND HAD THE VEHICLE JUMP STARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRISWELL CHRYSLER JEEP DODGE RAM FIAT LOCATED AT 84 BUREAU DR, GAITHERSBURG, MD 20878, (301) 637-4198, WHERE IT WAS DIAGNOSED WITH NEEDING 12 VOLT BATTERY TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,217.