NHTSA Complaint #11365135 — 2016 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED A TOWING SERVICE HOWEVER, THE VEHICLE WAS UNABLE TO BE JUMP STARTED. THE CONTACT HAD THE BATTERY CHECKED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. VICTORVILLE MOTORS CHRYSLER JEEP DODGE RAM (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VIN. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT HE WAS RESPONSIBLE TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,888.