NHTSA Complaint #11364833 — 2017 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11364833
Vehicle	2017 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	October 16, 2020
Date Filed	October 17, 2020
Mileage	48,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PULLING INTO OUR GARAGE (AS WE HAVE DONE PROBABLY THOUSANDS OF TIMES SINCE OWNING THE CAR), OUR 2017 OUTBACK ACCELERATED OUT OF CONTROL INTO THE BACK WALL OF OUR GARAGE. CAR HAD BEEN STOPPED AT THE PARKING POSITION IN THE GARAGE AND WAS BEING SHIFTED INTO PARK WHEN THE ACCELERATION OCCURRED. GAS PEDAL WAS NOT TOUCHED (CAR ALWAYS COASTS INTO GARAGE UNDER IT'S OWN POWER, AND FOOT IS ONLY ON THE BRAKE ALWAYS). EXTENSIVE DAMAGE TO CAR AND GARAGE. BOTH SUBARU AND OUR INSURANCE COMPANY HAVE BEEN ALERTED.

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