NHTSA Complaint #11364538 — 2012 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11364538
Vehicle	2012 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	August 18, 2020
Date Filed	October 15, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE EXTERIOR AND INTERIOR LIGHTS CEASED TO OPERATE, WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND PARKED AT A LOCAL GAS STATION. THE CONTACT HAD THE VEHICLE TOWED TO EVERGREEN FORD LINCOLN (1500 18TH AVE NW, ISSAQUAH, WA 98027) WHERE THEY DISCOVERED THAT THE VEHICLE HAD A DEFECTIVE WIRING HARNESS THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER OFFERED TO REPLACE THE WIRING HARNESS WITH A USED ONE HOWEVER, THE CONTACT DECLINED THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *BF *TR

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