NHTSA Complaint #11513183 — 2012 FORD EDGE LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	11513183
Vehicle	2012 FORD EDGE
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	March 22, 2019
Date Filed	March 22, 2023
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2012 Ford Edge. The contact stated that the front driver's side and passenger's side door latches failed to close the doors securely; causing the interior cabin light to remain illuminated. The failure caused the battery to be drained. The contact stated that the battery was replaced three times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.

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