NHTSA Complaint #11364143 — 2012 FORD FUSION STEERING:RACK AND PINION

Complaint Details

ODI Number	11364143
Vehicle	2012 FORD FUSION
Component	STEERING:RACK AND PINION
Date of Incident	August 30, 2020
Date Filed	October 13, 2020
Mileage	154,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO REGAIN POWER STEERING MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED, THE RACK AND PINION NEEDED TO BE REPLACED, AND COMPUTERIZED ALIGNMENT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000. *LN*JB

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