NHTSA Complaint #11470645 — 2012 FORD FUSION STEERING:ELECTRIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	11470645
Vehicle	2012 FORD FUSION
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	May 15, 2022
Date Filed	June 23, 2022
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 30 MPH, the electric power steering assist failure warning light illuminated and the vehicle lost power steering functionality. The vehicle was safely driven to the local dealer to be diagnosed. The contact stated that the power steering assist and the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

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