NHTSA Complaint #11530121 — 2012 FORD FUSION

STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11530121
Vehicle 2012 FORD FUSION
Component STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

The contact's mother owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The check engine and power steering warning lights were illuminated. The contact used an ODB reader and determined that the power steering module was defective and needed to be replaced. The vehicle was taken to a dealer, and it was determined that the Electric power assisted steering (EPAS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 30,000.

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