NHTSA Complaint #11363971 — 2015 DODGE JOURNEY SEATS

Complaint Details

ODI Number	11363971
Vehicle	2015 DODGE JOURNEY
Component	SEATS
Date of Incident	October 12, 2020
Date Filed	October 12, 2020
Mileage	28,439 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AFTER PUMPING GAS I GET BACK IN MY CAR TO THE DRIVERS SIDE HEAD REST DEPLOYED. IT WAS IN PARK, I WAS NOT DRIVING, THERE SHOULD BE NO REASON THIS SHOULD OF HAPPENED. IVE TRIED TO PUT IT BACK AS STATED IN THE OWNERS MANUEL AND IT WILL NOT LOCK BACK IN PLACE. IVE CALLED THE DEALERSHIP AND THIS COST $500 OR MORE TO REPAIR. DODGE NEEDS TO HAVE A RECALL ON THIS!!! IF I WOULD HAVE BEEN DRIVING THIS COULD OF CAUSED ME TO GET IN AN ACCIDENT. THIS REALLY NEEDS TO BE INVESTIGATED!!!

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