NHTSA Complaint #11363162 — 2020 CHEVROLET SILVERADO 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11363162
Vehicle	2020 CHEVROLET SILVERADO 2500
Component	SERVICE BRAKES
Date of Incident	April 23, 2020
Date Filed	October 7, 2020
Mileage	1,554 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

VEHICLE HAS SEVERAL ELECTRICAL / COMPUTER PROBLEMS INCLUDING BUT NOT LIMITED TOO. ELECTRIC PARKING BRAKE APPLIES ITSELF AT CERTAIN TIMES. HILL START ASSIST ALSO APPLIES ITSELF AT TIMES BOTH ON LEVEL GROUND. EXCESSIVE PRESSURE NEEDED TO STOP VEHICLE COMING DOWN EXPRESSWAY RAMP WITH DIESEL EXHAUST BRAKE ON AND NO TRAILER ATTACHED. BRAKES SMELL HOT AFTER STOPPING. VEHICLE WAS STOPPED WITH ELECTRIC BRAKE PROBLEM & HILL START ASSIST. BRAKE SMELL WAS AFTER VEHICLE WAS STOPPED FROM DRIVING APPROX. 25 MILES. EXCESSIVE BRAKE PRESSURE WAS NEEDED TO STOP VEHICLE ON GRADE WITH DIESEL EXHAUST BRAKE ON. UNKNOWN REASON FOR THESE PROBLEMS. ELECTRIC PARKING BRAKE SELF APPLIES WHEN GETTING OUT OF VEHICLE AFTER PLACING GEAR SHIFT IN PARK. HILL START COMES ON AT TRAFFIC LIGHT, TRUCK IN GEAR WHEN ACCELERATING FROM STOP. I HAVE CELL PHONE PHOTOS OF THE PARKING BRAKE ACTING UP BUT DO NOT KNOW HOW TO TRANSFER THEM.

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