NHTSA Complaint #11520628 — 2020 CHEVROLET SILVERADO 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11520628
Vehicle	2020 CHEVROLET SILVERADO 2500
Component	SERVICE BRAKES
Date of Incident	May 5, 2023
Date Filed	May 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Brakes are grinding and squeaking. Sometimes does not seem like it will stop. Chevrolet dealership says its a wearable part and nothing they can do. Brakes are not supposed to grind and squeal. Brakes have done this since brand new. Contacted Chevrolet about the service bulletin on the web Bulletin 20-NA-020. They state they can't help me and its not covered. It Cleary has all the descriptions and symptoms of their bulletin. I made a formal complaint 9-9864406840. I just wan to be sure if something happens I am not held accountable for a manufacture that has a known issue but choses not to fix or be responsible for using bad parts.

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