NHTSA Complaint #11362921 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING, THE STEERING DETACHED FROM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO HER MOTHER'S RESIDENCE AND WAS LATER TOWED TO MCCOMBS SUPERIOR HYUNDAI LOCATED AT 4800 NW INTERSTATES 410 LOOP, SAN ANTONIO, TX 78229, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LINKAGE FROM THE STEERING COLUMN DETACHED AND NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE A WEEK TO TWO WEEKS BEFORE SOMEONE WOULD GET BACK TO THE VEHICLE OWNER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.