NHTSA Complaint #11362902 — 2016 KIA OPTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11362902
Vehicle 2016 KIA OPTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I'LL START WITH THE WINDOWS. PRIOR TO COVID MY RIGHT REAR PASSENGER WINDOW MOTOR AND REGULATOR WENT OUT. CITRUS KIA FIXED IT. RIGHT AFTER COVID WAS ANNOUNCED MY FRONT RIGHT PASSENGER WINDOW WENT OUT AND I COULDNT GET MY CAR IN. 2 WEEKS LATER MY FRONT LEFT DRIVER WINDOW WENT OUT. WHEN I FINALLY GOT MY CAR IN THEY TOLD ME I WAS 200 MILES OVER ON MY WARRANTY TO FIX IT. I HAVENT HAD THE USE OF EITHER OF MY FRONT WINDOWS FOR MONTHS. THEY DROPPED RANDOMLY GOING DOWN THE ROAD. IF I DONT LEAVE SOMETHING WEDGED IN THE WINDOW THEY DROP SO FAR I HAVE TO USE DUCT TAPE TO ADHERE TO IT AND PULL UP ENOUGH TO GRAB IT. ITS DEFINITELY A SAFETY ISSUE THAT I CANNOT USE MY WINDOWS. AND I DONT KNOW WHAT IS GOING ON WITH THE DRIVE TRAIN , AXLE AND SUSPENSION BUT I AM EATING THROUGH BRAND NEW TIRES EVERY COUPLE MONTHS. THE DEALERSHIP BLAMED IT ON ME AND SERIOUSLY ASKED ME IF I WAS JUMPING CURBS. I HAVE HAD SO MANY ISSUES WITH THIS CAR SINCE THE MOTOR GOT REPLACED. NOT TO MENTION MY HEAT DOESNT WORK UNLESS ITS IN DEFROST MODE. THE DEALERSHIP KNOWS ABOUT ALL THESE ONGOING ISSUES. KAREN IS MY SERVICE ADVISOR. I EVEN TRIED TO TRADE MY CAR IN WITH THEM AND THEY TURNED IT DOWN. THIS CAR IS FALLING APART AND I AM ONLY ONE MONTH AWAY FROM HAVING IT FOR 4 YEARS. I AM THE ONLY OWNER IT HAS HAD

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