NHTSA Complaint #11362288 — 2017 JEEP COMPASS

THE ENGINE RUNS VERY HOT AND IT BURNS OIL LIKE I HAVE NEVER SEEN BEFORE. THE SERVICE MANAGER KNOWS ABOUT THIS AS WELL AS THE ADVISORS ALL INFORMED ME THAT THIS ENGINE DOES RUN HOT. IT BURNS OIL SO QUICKLY THAT YOU HAVE TO CHECK IT EVERY TIME YOU FILL UP ON GAS. IF YOU DO IT MONTHLY..YOU WILL WIND UP LOW AND WHEN THIS ENGINE IS LOW ON OIL...IT WILL SHUT OFF SOMETIMES WITHOUT NOTICE AND IT HAPPENED TO US IN THE MIDDLE OF THE HWY ON A RAINY DAY. THIS VEHICLE SHUT DOWN ON US 2 TIMES IN LESS THAN A YEAR AND WITH THE ENGINE RUNNING SO HOT...THE DIP STICK IS LITERALLY ALMOST TO HOT TO HANDLE IF YOU STOP TO CHECK THE OIL. IT HAS ALSO CAUSED THE AUXILIARY AS WELL AS THE MAIN BATTERY. I REPLACED THE AUXILIARY BATTERY IN DECEMBER 2019 THEN BOTH BATTERIES IN SEPTEMBER 2019. ALSO ANOTHER REASON FOR THIS VEHICLE TO SHUT DOWN WITHOUT NOTICE. ALL SORTS OF BIZARRE NOTICES CAME ON WHEN THE BATTERIES WENT. THE ELECTRONIC EMERGENCY PARKING BRAKE ENGAGES WHEN IT RUNS LOW ON OIL AS WELL AS WHEN THE BATTERIES ARE LOW AND/OR DIE. NOT A GOOD THING AS YOU HAVE TO REMOVE THE CENTER SHIFT COUNSEL TO UNLOCK THE GEAR SHIFTER IF YOU NEED TO PUT IT IN NEUTRAL TO PUSH IT IN A SAFER PLACE OR GET IT TOWED. WITH AS HOT AS THIS ENGINE RUNS AND BURNS OIL SO RAPIDLY...MY CONCERN IS THAT IT WILL COMBUST AS WHEN OIL BURNS AT SUCH A FAST RATE IT WILL LEAVE A RESIDUE AND IF THE DIPSTICK GETS THIS HOT...I CAN ONLY IMAGINE HOW HOT EVERYTHING ELSE IS. AS SOON AS I POPPED THE HOOD...I FELT THAT HEAT. NOT A SAFE VEHICLE. I NOW KNOW WHY IT IS A DUAL AIR PORT AS WELL AS THE (AUTO STOP) THAT STOPS THE ENGINE WHEN IN IDLE...BOTH ARE THERE IN AN ATTEMPT TO HOPEFULLY KEEP THIS ENGINE COOL ENOUGH TO NOT COMBUST. FRIENDS WITH THIS SAME ENGINE HAD SIMILAR ISSUES THAT CAUSED THEIR VEHICLE TO STOP WHILE DRIVING. MY OTHER CONCERN IS THAT IT MAY STOP IN THE MIDDLE OF AN INTERSECTION OR GET REARENDED. NOT A SAFE VEHICLE!!!