NHTSA Complaint #11360745 — 2016 HYUNDAI TUCSON STRUCTURE:BODY

Complaint Details

ODI Number	11360745
Vehicle	2016 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	August 18, 2020
Date Filed	September 23, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IT ALL STARTED OUT WITH THE DRIVER DOOR. THE PUSH BUTTON FELL OFF, THE DOOR WAS STILL ABLE TO OPEN BUT NOW THE WIRES ARE EXPOSED. THE CO-PILOT DOOR FAILED AT OPENING. YOU HAVE TO PULL IT THREE TIMES BEFORE IT OPENS. THEN THE CO-PILOT WINDOW STOPPED FUNCTIONING. WENT TO GO GET IT FIXED AND THEY SAID THE DOOR SHOULD BE FIXED AFTER REPLACING THE MOTOR. FALSE. DOOR STILL DOES NOT WORK. REAR PASSENGER DOOR DOES NOT OPEN FROM INSIDE OR OUT. COULD BE A RISK SINCE NOW ONLY ONE DOOR IN THE BACK IS OPERABLE. THE WINDOW FROM THE DRIVER DOOR STOPPED OPERATING. THAT IS NOW THREE OF 4 DOORS. WHAT IS IT GOING TO TAKE UNTIL THIS IS A RECALL? ALSO WHEN THE PASSENGER WINDOW GOT FIXED THEY SAID THE PLASTIC MOTOR WAS SLIGHTLY MELTED?! FIRE HAZARD.

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