NHTSA Complaint #11360402 — 2019 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11360402
Vehicle	2019 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	September 16, 2020
Date Filed	September 22, 2020
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WAS DRIVING ON MY WAY TO WORK AND WHEN I TURNED INTO THE PARKING LOT OF THE SCHOOL I HEARD A LOUD POP AND IT SOUNDED LIKE I HAD RAN OVER A STICK, HOWEVER, WHEN I GOT OUT AND LOOKED THERE WAS NOTHING UNDER MY CAR OR IN THE PARKING LOT AROUND MY CAR EVEN. I TOOK IT TO MY LOCAL DEALER AND THEY FOUND THAT THE SWAY BAR HAD BROKEN IN HALF. THIS IS GOING TO BE A $2,000+ REPAIR FOR A SOLID PIECE OF METAL THAT SHOULDN'T SNAP INTO LIKE A TWIG. THIS IS VERY UNSAFE AND COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ANYWHERE ELSE EXCEPT FOR THE SCHOOL WHERE I WAS GOING SLOW.

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