NHTSA Complaint #11491767 — 2019 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11491767
Vehicle 2019 CHEVROLET TRAVERSE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

On 10-31-2022 my Chevy app sent email that my vehicle was experiencing starter engine issues and that my vehicle could not start. Except my vehicle was starting and being driven at the time. Shortly after that my vehicle gave notification by dashboard that my steering assist was reduced and to drive carefully but I am not aware of having that feature or how it was reduced in the first place. On 11-1-2022 my vehicle was being reversed into parking and the camera view displayed the scene as if my course was clear but I was not and the vehicle collided with a pole. I’m not sure how this is even possible but I no longer feel this vehicle is safe for me and my family.

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