NHTSA Complaint #11359868 — 2019 HONDA ODYSSEY

THE INFOTAINMENT SYSTEM STARTED GOING BAD AFTER OWNING THE VEHICLE WITHIN 2 WEEKS. WHEN THE VEHICLE IS IN MOTION THE RADIO WENT OUT WITH A STATIC SOUND AND COMPLETE SYSTEM BLACKED OUT WITH "NETWORK COMMUNICATION ERROR" AND RESTARTED WHILE CAR IS IN MOTION AND THIS STARTED REPEATING ON THE DRIVE.I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE PROBLEM BY REROUTING THE ELECTRICAL HARNESS. IT WORKED GOOD FOR ANOTHER TWO DAYS IT STARTED GETTING THE SAME ERROR MESSAGES AND THE WHOLE INFO SCREEN WENT OUT FOR MINUTES AT A TIME.I HEAR STATIC SOUNDS AND GET MESSAGES SAYING RADIO OUT AND NETWORK PROBLEMS.HONDA MENTIONED IT HAD FIXED THE ERROR AS PART OF THE RECALLS RELEASED RECENTLY AND HAD THE RECALLS DONE AND THE ISSUE BECOME MORE FREQUENT AND WORSE, THE SYSTEM GETS RESTARTED EVERY FEW MINS. AFTER 3 ATTEMPTS TO THE DEALER I DO NOT HAVE ANY SUCCESS. A CLEAR SIGN THAT HONDA HAS NO CLUE HOW TO PROPERLY AND PERMANENTLY REPAIR THE SYSTEM.