NHTSA Complaint #11355672 — 2019 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11355672
Vehicle	2019 FORD F-150
Component	STEERING
Date of Incident	September 2, 2020
Date Filed	September 17, 2020
Mileage	11,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WHEN DRIVING STRAIGHT WITH BOTH HANDS ON THE WHEEL AND ABOVE ABOUT 40 MPH, A MESSAGE AND ALARM GO OFF THAT SAYS "KEEP YOUR HANDS ON THE STEERING WHEEL". THIS OCCURS ON JUST ABOUT EVERY STRAIGHT AWAY AND BECOMES VERY ANNOYING. IT ALSO DISTRACTS ME WHEN I SHOULD BE PAYING ATTENTION TO THE ROAD. I'VE HAD IT IN TO THE DEALER THREE TIMES FOR THIS AND ON THE LAST VISIT THEY CALLED FORD TECHNICAL SUPPORT. THEY SAID THEY ARE AWARE OF THIS ISSUE BUT THAT THEY WEREN'T DOING ANYTHING ABOUT IT. I FEEL ITS A SAFETY ISSUE SINCE IT DISTRACTS THE DRIVER NEEDLESSLY.

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