NHTSA Complaint #11355562 — 2020 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11355562
Vehicle 2020 FORD EXPLORER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 5,761 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.

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