NHTSA Complaint #11355430 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO TAYLOR FORD LOCATED AT 13500 TELEGRAPH RD, TAYLOR, MI 48180, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUSPENSION BRACKET WAS RUSTED AND FRACTURED FROM THE AXLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.