NHTSA Complaint #11354913 — 2014 FORD ESCAPE

I WAS DRIVING TO WORK AND WHILE SLOWING DOWN FOR A STOP LIGHT MY CAR STARTED SHAKING AND JERKING PRETTY VIOLENTLY. I NEEDED TO GET TO WORK SO I KEPT DRIVING AND AT THE NEXT LIGHT THE SAME THING HAPPENED ONLY MORE EXTREME AND THEN THE CAR STOPPED. I STARTED THE CAR BACK UP VERY EASILY SO I KEPT GOING. NO ENGINE OR TRANSMISSION LIGHT CAME ON THE DASH SO I DIDN'T THINK IT WAS THAT BAD. THE NEXT LIGHT CAME AND THE CAR WOULD START BUT IT WOULDN'T GO ANYMORE. AGAIN NO LIGHTS CAME ON THE DASH SO I HAD ZERO WARNING WHATSOEVER AND I WAS STRANDED AT THAT STOPLIGHT. HAD TO CALL THE COPS BECAUSE I WAS BLOCKING TRAFFIC AND PAY FOR A TOW TRUCK AND THE DEALERSHIP I BROUGHT IT TO SAID IT WAS A BAD TORQUE CONVERTER AND THAT IT'S A COMMON ISSUE. IF THIS IS A COMMON ISSUE I SHOULD NOT BE HAVING TO DEAL WITH THIS WITH ZERO WARNING AND A NEW TRANSMISSION IS SO EXPENSIVE. JUST THE FACT THAT THEY STRAIGHT UP TOLD ME THIS IS A COMMON ISSUE AND THERE'S NO RECALL ON IT MAKES ME NOT WANT TO BUY ANOTHER FORD AGAIN EVEN THOUGH I DO LOVE MY CAR.