NHTSA Complaint #11354796 — 2012 VOLKSWAGEN ROUTAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11354796
Vehicle 2012 VOLKSWAGEN ROUTAN
Component ENGINE
Date of Incident
Date Filed
Mileage 91,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

WHEN GETTING OFF HIGHWAY WHILE AT LIGHT MY CAR SPUTTERED AND STALLED. THE CAR WOULD NOT RESTART AND I HAD TO HAVE TOWED. THE RIGHT SIDE CYLINDER HEAD HAD TO BE REPLACED AT A COST OF OVER $4000. VW IS REPLACING THE LEFT SIDE UNDER WARRANTY FOR 10 YEARS BUT NOT THE RIGHT SIDE FOR SOME REASON SO I HAVE TO PAY. THERE HAVE BEEN MANY PROBLEMS WITH THIS ENGINE AND I HAVE ONLY 89000 MILES. THE ENGINE IN THE VW IS A CHRYSLER 3.6 LITER PENTASTAR. WHILE FIXING THAT IT WAS FOUND THAT THE OIL FILTER HOUSING UNIT WAS LEAKING AND NEEDED TO BE REPLACED.

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