NHTSA Complaint #11528397 — 2012 VOLKSWAGEN ROUTAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11528397
Vehicle	2012 VOLKSWAGEN ROUTAN
Component	ENGINE
Date of Incident	June 13, 2023
Date Filed	June 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes when it would shut down. There are similar complaints and I wonder how Volkswagen knows of this issue and has failed to inform the owners of these vehicles. Chrysler had a similar issue and did a recall. I hope Volkswagen would acknowledge this issue.

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