NHTSA Complaint #11352907 — 2019 DODGE JOURNEY SERVICE BRAKES

Complaint Details

ODI Number	11352907
Vehicle	2019 DODGE JOURNEY
Component	SERVICE BRAKES
Date of Incident	August 10, 2020
Date Filed	September 3, 2020
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I RECENTLY TOOK A TRIP TO PIGEON FORGE TENNESEE FROM CHARL3STON WEST VIRGINIA. THE SPEED MOST OF THE DRIVE WAS 65MPH. MY VEHICLE ONLY HAS 43,000 MILES ON IT. I BOUGHT IT USED BUT THAT DOESN'T MEAN THAT THE BRAKES SHOULD ALREADY BE WEARING DOWN. BRAKING DOWN HILL AT 65MPH THE BRAKES SEEMED TO ALMOST BE PULSATING BUT FELT LIKE THE ROTOR MAY HAVE BEEN WARPED AND THE SOUND WAS HORRIBLE! I FELT THE VIBRATIONS EVERY TIME I WOULD BRAKE. I DON'T KNOW WHAT TO DO ABOUT IT AS I JUST SPENT A LOT OF MONEY ON THE CAR ITSELF! CITY DRIVING IS NOT AS BAD BUT IT IS STILL CONCERNING THAT INTERSTATE SPEEDS MAY BE AN ISSUE.

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