NHTSA Complaint #11352689 — 2017 HYUNDAI TUCSON

BOUGHT THE CAR NEW IN FEBRUARY 2017. AS OTHERS HAVE NOTED, WHEN I APPLY THE GAS, THE CAR HESITATES AND THEN SURGES. VERY DANGEROUS AT INTERSECTIONS WHERE YOU HAVE TO GET UP TO SPEED AMONG OTHER CARS. BACKING UP ON A HILL IS VERY DIFFICULT - NOTHING HAPPENS UNTIL IT SUDDENLY JUMPS. HOLDING AND INCHING FORWARD ON A HILL IS SIMILARLY A CHALLENGE. THE DEALER OF COURSE SAYS THERE'S NOTHING WRONG. THE THIRD TIME I COMPLAINED THEY FINALLY SAID IT WAS A DESIGN ISSUE AND THERE'S NOTHING THAT CAN BE DONE. OTHER THAN THAT, THE CAR IS QUITE WELL DESIGNED. I REALLY LIKE EVERYTHING ELSE. BUT HYUNDAI REALLY SCREWED THIS UP AND I DON'T WANT TO DRIVE SUCH AN UNSAFE CAR. I WILL PROBABLY SELL IT AT A LOSS AND I DOUBT I'LL EVER BUY ANOTHER HYUNDAI. VERY POOR. THIS FORM REQUIRES ME TO PUT A DATE THAT THE INCIDENT HAPPENED. IT HAPPENS ALL THE TIME, SO I JUST ENTERED THE DAY I BOUGHT THE [XXX] THING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).