NHTSA Complaint #11352095 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11352095
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 28, 2020
Date Filed	August 30, 2020
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAD A RECALL DONE ON MY HYUNDAI SONATA 2012 FOR THE FUEL PIPE. I TOOK IT IN TO THE HYUNDAI DEALERSHIP IN RICHLAND HILLS ABOUT A YEAR AGO, BEFORE COVID19 I BELIEVE BECAUSE I DON'T RECALL WEARING A MASK. THEY WERE EXTREMELY RUDE TO ME AT THE HYUNDAI DEALERSHIP SO I LEFT THERE WITHOUT KNOWING IF THERE WAS A PROBLEM OR NOT WITH MY CAR. NOW A FEW MONTHS AGO I RECEIVED ANOTHER RECALL FOR THE SAME ISSUE AN THEY SAID MY FUEL PIPE NEEDS TO BE REPLACED BUT AREN'T HONORING THE RECALL AND ARE SAYING I MUST PAY FOR THE FUEL PIPE MYSELF.

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