NHTSA Complaint #11351229 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11351229
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 25, 2020
Date Filed	August 25, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

HYBRID SYSTEM WARNING, SHUT OFF DON'T DRIVE!!! LIGHT CAME ON CAR SHUT DOWN WHILE IN REVERSE, IT WAS FINE IN DRIVE! TOOK IT TO THE HYUNDAI IN MESQUITE TX WHERE I'VE HAD NUMEROUS ISSUES IN THE PAST BUT HAD TO GO SOMEWHERE CLOSE! THEY COULDN'T FIND A DIAGNOSIS WENT THROUGH ALL THE CODES, SAID IT WASN'T SHUTTING DOWN FOR THEM AND IT WAS AN OIL PUMP AND OIL ASSEMBLY $1,904.49 MINUS THE $150 DIAGNOSTIC TO NOT EVEN TELL ME WHY IT SHUTS DOWN IN REVERSE GIVING A WHOLE OTHER ISSUE WITH THE CAR THAT ISN'T A PART OF THE REASON I TOOK IT IN! NEVER AGAIN WILL I BUY A HYUNDAI!

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