NHTSA Complaint #11351125 — 2016 LINCOLN MKX
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11351125 |
| Vehicle | 2016 LINCOLN MKX |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 27,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I'M NOT SURE IF THIS IS CONSIDERED A DESIGN FLAW, BUT I DO CONSIDER THIS A SAFETY ISSUE. WHILE DRIVING, I HAVE REACHED OVER TO PRESS THE BUTTON TO TURN ON MY RADIO AND MY CAR HAS TURNED OFF AND I HAVE TO COME/ROLL TO A COMPLETE STOP TO RESTART THE CAR. AFTER THIS HAPPENED A FEW TIMES, I REALIZED I WAS PRESSING THE BUTTON LOCATED NEXT TO THE RADIO BUTTON. THE BUTTON I WAS PRESSING WAS THE START/STOP BUTTON. LUCKILY I HAVE DONE THIS WHILE DRIVING AROUND MY SMALL TOWN, BUT IT WOULD CAUSE AN ACCIDENT IF THIS HAPPENED ON A 4-8 LANE HIGHWAY. IN ORDER TO MAKE SURE THIS DOES NOT HAPPEN AGAIN, NOW I CONSCIOUSLY LOOK OVER BEFORE I TURN ON MY RADIO WHICH MEANS I TAKE MY EYES OFF THE ROAD FOR A FEW SECONDS. I WISH I COULD HAVE BEEN AWARE OF THIS WHEN I BOUGHT CAR TO AVOID THIS EVER HAPPENING. I AM PROVIDING A PICTURE TO SHOW THE SETUP OF THE BUTTONS. THIS OCCURRED AFTER I PURCHASED MY VEHICLE IN 2017, BUT I HAPPENED UPON THIS WEBSITE AND FELT THIS WARRANTED A COMPLAINT.
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