NHTSA Complaint #11350002 — 2019 TOYOTA COROLLA

TL* THE CONTACT LEASED A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE CRUISE-CONTROL WAS ACTIVATED AND GOING DOWNHILL, THE RPMS ROSE TO 1800 RPM AND TO 4000 OR TO 5000 RPM. THE CONTACT STATED THAT TO PREVENT THE FAILURE HE HAD TO TURN OF THE CRUISE-CONTROL OR DEPRESS THE ACCELERATOR PEDAL. NO WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FUEL ECONOMY WAS AFFECTED BY THE FAILURE. THE VEHICLE WAS TAKEN TO WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590), WHERE THE VEHICLE WAS TEST DRIVEN AND THE MECHANIC DUPLICATE THE ISSUE BUT INDICATED ON THE PAPERWORK THAT THE ISSUE WAS NORMAL VEHICLE OPERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,800.