NHTSA Complaint #11714135 — 2019 TOYOTA COROLLA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11714135
Vehicle 2019 TOYOTA COROLLA
Component STEERING
Date of Incident
Date Filed
Mileage 1,488 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2019 Toyota Corolla. The contact stated that while driving at various speeds, the steering wheel became difficult to turn in either direction. The hazard, power steering, and LDA warning lights were illuminated. The message "Lane Departure Alert Malfunction - Visit your Dealer" was displayed. The contact stated that when the LDA was deactivated, a red power steering warning light was intermittently illuminated. The vehicle was taken to a local dealer, where a battery replacement was performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was towed to a local independent mechanic, where it remained for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,488.

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