NHTSA Complaint #11349350 — 2007 HYUNDAI SANTA FE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11349350
Vehicle	2007 HYUNDAI SANTA FE
Component	STRUCTURE:BODY
Date of Incident	November 29, 2019
Date Filed	August 15, 2020
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

HELLO SO I TOOK MY 07 HYUNDAI SANTA FE LIMITED 98K MILES TO A GARAGE TO GET SOME WORK DONE AND THEY PUT IT ON THE LIFT AND STOPED THE WORK TO CALL ME IN TO SEE THAT MY SUBFRAME IN FRONT IS RUSTED THROUGH BIG CHUNKS OF METAL MISSING MAINLY ON THE PASSENGER SIDE OF FRAME. I WAS TOLD THAT THEIR IS A RECALL ABOUT THIS AND THAT HYUNDAI HAS REPLACED THE SUBFRAMES AS A RESULT OF THE RECALL I HAVE NO IDEA WHY UNDER THE CAR ONLY THAT ONE AREA IT'S RUSTED BUT THE REST OF CAR IS FINE. THIS IS DANGEROUS AND WAS TOLD AT ANY TIME THE ENGINE COULD FALL THROUGH. I WILL ATTACH SOME PHOTOS OF IT THE BEST I CAN. HOPE YOU CAN HELP. I GOT KIDS THAT RIDE IN THIS AND I'M NOW SCARED. I NEVER RECEIVED ANYTHING IN MALL THE ABOUT THE RECALL. I WAS MADE AWARE OF THIS MAJOR ISSUE NOVEMBER 29, 2019.

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