NHTSA Complaint #11348890 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11348890
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	July 29, 2020
Date Filed	August 12, 2020
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE WINDSHIELD MYSTERIOUSLY CRACKED ON THE LOWER THIRD OF THE PASSENGER SIDE AND IMMEDIATELY SPIDERED OUT IN ALL DIRECTIONS LIKE A STARBURST EVEN THOUGH THE VEHICLE WAS SITTING BY ITSELF IN BROAD DAYLIGHT IN A LOWE'S PARKING LOT. THERE ARE NO CHIPS/GOUGES ON THE GLASS SURFACE ON EITHER THE INTERIOR OR THE EXTERIOR OF THE WINDSHIELD (WHICH MIGHT SUGGEST AN IMPACT). THE GLASS APPEARS TO HAVE CRACKED ON THE INSIDE OF THE DOUBLE PANE WINDSHIELD FOR NO APPARENT REASON OTHER THAN MANUFACTURING OR DESIGN DEFECT.

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