NHTSA Complaint #11348798 — 2014 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11348798
Vehicle	2014 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	August 11, 2020
Date Filed	August 12, 2020
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ON 2 OCCASSIONS MY VEHICLE STALLED WHILE DRIVING/IN MOTION AND TRANSMISSION DISENGAGED ALMOST CAUSING A SERIOUS MVA. ALL LIGHTS ON THE SHIFTER TURNED ON AND THE A "SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN. I TOOK VEHICLE IN FOR SERVICE TO ROUTE 18 JEEP OF EAST BRUNSWICK, NJ. THE DEALER RAN A DIAGNOSTIC TESTS AND FOUND THE TIPM COMPUTER MALFUNCTIONED. I DID SOME RESEARCH AND FOUND THE PREVIOUS YEAR JEEP/ CRYSLER MODES HAD THE SAME PROBLEMS AND A RECALL WAS ISSUED ON THE TIPM. CONCERNING AS THIS ISSUE MAY CAUSE SERIOUS MVA AND JEOPARDIZE SAFETY.

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