NHTSA Complaint #11348715 — 2017 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11348715
Vehicle	2017 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	July 16, 2020
Date Filed	August 11, 2020
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.

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