NHTSA Complaint #11348581 — 2010 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) AND TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THEY BOTH INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL DECEMBER 1, 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.