NHTSA Complaint #11708839 — 2010 DODGE GRAND CARAVAN

The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.