NHTSA Complaint #11343837 — 2004 DODGE DURANGO

I TOOK MY DURANGO IN FOR 3 RECALLS AT KELLY BLUE BOOKS DIRECTION AFTER PUTTING MY VIN IN FOR CHECK ON WEBSITE. I WENT TO BILL LUKE 2425 W CAMELBACK RD INVOICE NUMBER [XXX] AND NOW MY DRIVER SEAT IS NOT ABLE TO BE ACCESSED FROM OUTSIDE MY DOOR BY KEY FOB, MANUAL UNLOCK OR DOOR HANDLE. MY DOOR BEEPS LIKE ITS AJAR, MY TIRE LIGHT IS ON MY DASH, THE RADIO CUTS OUT IN AND OUT. I SPOKE WITH MANAGER 2 TIMES. I CALLED THE 800 NUMBER HE PROVIDED. HE STATED IT WASN'T THEIR FAULT AND REFUSED TO CORRECT IT. IT WAS NOT LIKE THAT BEFORE I DROPPED IT OFF AND I ADDRESSED IT BEFORE LEAVING THE LOT. IM SUPPOSED TO DRIVE ACROSS COUNTRY TO MN AND BE WORKING. IM TERRIFIED. MY FIANCE DIED. A WIRING OVERHEATING FIRE ON HIS WAY TO MN AND TO ME. I WANT MY VEHICLE FIXED AND SAFE. MY NAME IS [XXX]. 2 RECALLS WERE AIRBAGS AND THE OTHER WAS A WIRING ISSUE OF OVERHEATING AND CAUSING A FIRE. MY VEHICLE IS IN HORRIBLE SHAPE NOW. IT HAPPENED 08/05/2020 CUSTOMER NUMBER [XXX] G07 SAFETY RECALL REMOVED AND TESTED INSTRUMENT PANEL CLUSTER. MOVED DOME LIGHT CIRCUIT FLASHED THE CCN. PLEASE ADDRESS THE DEALERSHIP AND FIX MY WIRING AND DOOR THAT IS NOT ABLE TO BE USED EVEN TO GET IN NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR