NHTSA Complaint #11180537 — 2004 DODGE DURANGO

KEY FHOB'S HAVE NOT BEEN WORKING FOR A WHILE. REPLACE BATTERY STILL NOT WORKING. NOW MY SHIFT MOTOR ON THE TRANSFER CASE IS RANDOMLY SHIFTING AND LOCKING IN 4WD HIGH. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. IT HAPPENS WHILE PARKED IN THE PARKING LOT THEN WHEN YOU GO TO DRIVE HARD TO TURN OR GET OUT OF 4WD. WHEN IT LOCKS IN 4WD IT IS NEARLY IMPOSSIBLE TO BACK UP. IT DOESN'T SEEM TO MATTER WHETHER YOU'RE PARKED DRIVING ON CITY STREETS OR ON THE HIGHWAY. HOWEVER, WHEN IT HAPPEN IT CAN LEAD TO INABILITY TO STEER AND CONTROL THE VEHICLE. THIS IS VERY DANGEROUS AND CAN ALSO LEAD TO SUBSTANTIAL COSTLY REPAIRS FROM BEING IN 4WD AND NOT ON THE CORRECT SURFACE. REVIEWING MANY ON-LINE FORUMS I'M FINDING THAT THERE ARE SEVERAL OTHERS THAT ARE EXPERIENCING THE SAME ISSUE. ALTHOUGH THERE HAVE BEEN MANY ATTEMPT TO CORRECT THE PROBLEM THERE SEEMS TO BE AN UNWILLINGNESS TO HELP OR DIAGNOSE THE ISSUE. MANY REPAIRS HAVE BEEN DONE AND HAS NOT RESOLVED THE ISSUE OR TEMPORARILY FIXS IT AND THEN RIGHT BACK TO THE SAME ISSUE.