NHTSA Complaint #11184159 — 2004 DODGE DURANGO

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11184159
Vehicle	2004 DODGE DURANGO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 1, 2019
Date Filed	March 4, 2019
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I HAD STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT. AS SOON AS I TOOK MY FOOT OFF BRAKE & ONTO GAS, CAR COMPLETELY STOPPED AND SHUT OFF, LEAVING THE CAR IN THE MIDDLE OF THE INTERSECTION. IT WAS RAINING & SIMILAR HAS HAPPENED TWICE BEFORE DURING RAIN. BOTH PREVIOUS TIMES THOUGH, ALL ELECTRICAL SYSTEMS WOULD WORK BUT I WOULD HAVE TO WAIT ABOUT 15 MINUTES UNTIL CAR WOULD RESTART. THIS TIME HOWEVER, NOTHING WAS WORKING, NOT EVEN HAZARD FLASHERS. EVERY TIME I TRIED RESTARTING, DASHBOARD LIGHTS WOULD BLINK RANDOMLY. I TOOK THE BATTERY TO BE TESTED, WHICH TESTED FINE. IT HAS NOW BEEN 3 DAYS AND CAR WILL NOT RESTART, SAME LIGHTING ISSUES WHEN EVER I HAVE THE KEY IN THE IGNITION, AND NOTHING ELECTRICAL IS WORKING INCLUDING THE KEY TO UNLOCK THE DOORS REMOTELY.

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