NHTSA Complaint #11343802 — 2019 JEEP CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11343802 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 47,616 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
AFTER COMING TO A STOP AT AN INTERSECTION WITH A RED LIGHT I WAS AT A COMPLETE STOP AND THE AUTO ENGINE ON/OFF FEATURE ACTIVATED. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE BUT AS SOON AS I APPLIED THE ACCELERATOR THE DISPLAYS, DASH LIGHTS, AND HEADLIGHTS ALL TURNED OFF. THE VEHICLE'S ENGINE ALSO TURNED OFF. THE ELECTRONICS STAYED OFF FOR SEVERAL MORE SECONDS BEFORE COMING BACK ON BUT I COULD NOT START THE VEHICLE FOR NEARLY A MINUTE. WHILE ATTEMPTING TO TURN THE VEHICLE BACK ON I HAD PUT IT IN PARK, HAD MY FOOT ON THE BRAKE, AND HAD HELD THE PUSH TO START BUTTON IN ALL THREE POSITIONS. THE ENGINE DID NOT ATTEMPT TO TURN OVER AT ANY TIME. AFTER APPROXIMATELY 1 MINUTE, I WAS FINALLY ABLE TO START THE VEHICLE AGAIN AND CONTINUE TO MY HOME. ONCE I ARRIVED, I CYCLED THROUGH THE VEHICLE INFORMATION SCREENS. THE BATTERY READ AN OUTPUT OF 13.6 VOLTS. THE VEHICLE ACTED NORMALLY AFTERWARDS AND NO WARNING LIGHTS APPEARED AFTER OR WERE ON BEFORE.
Related Complaints for the 2019 JEEP CHEROKEE
Other ELECTRICAL SYSTEM Complaints
#11719121
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...
#11718787
Vehicle was stopped at a light. When I let go of the break the car turned on the parking break. After I turned off th...
#11711616
To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing de...
#11708841
My 2019 Jeep Lost all power. Shortly after that My service 4wd light came on. I understand that this is a recent reca...
#11707852
What happened : The vehicle experienced a sudden electrical failure and loss of normal shutdown control. The vehicle...
Recent Complaints for the 2019 JEEP CHEROKEE
#11719313
ENGINE
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719473
POWER TRAIN
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...
#11719313
UNKNOWN OR OTHER
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719313
VEHICLE SPEED CONTROL
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...
#11719121
ENGINE
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...