NHTSA Complaint #11342799 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11342799
Vehicle 2018 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

SIX MONTHS AFTER BUYING MY 2018 OUTBACK THE WINDSHIELD CRACKED DOWN BY THE DEFROSTER. THERE WAS NO EVIDENCE OF AN IMPACT. I REPLACED IT WITH SUBARU GLASS BECAUSE OF THE EYESIGHT SYSTEM. COST WAS $1000. ONE YEAR LATER ANOTHER CRACK APPEARED AT THE TOP MIDDLE PART OF THE WINDSHIELD. THERE IS EVIDENCE OF A SMALL DING. THE WINDSHIELD SEEMS PARTICULARLY FRAGILE AND I UNDERSTAND OTHERS ARE HAVING THE SAME PROBLEM. I HAVE REPLACE THREE OR FOUR WINDSHIELD IN 40 YEARS OF DRIVING OTHER CARS BUT NOW HAVE TWO IN LESS THAN TWO YEARS ON THIS CAR. CAR IS OTHERWISE GREAT BUT CLEARLY THERE IS A PROBLEM WITH THE WINDSHIELD.

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