NHTSA Complaint #11342400 — 2013 FORD F-150

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST, MADE AN ABNORMALLY LOUD SOUND AND WAS DIFFICULT TO STEER. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND WAS LATER TAKEN TO COGGIN DELAND FORD LOCATED AT (2655 N VOLUSIA AVE, ORANGE CITY, FL 32763) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN RESET THE COMPUTER AND PROVIDED AN ESTIMATE FOR THE STEERING GEAR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.