NHTSA Complaint #11707463 — 2013 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11707463
Vehicle 2013 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I was driving about 55 mph when suddenly my 2013 truck down shifted to either first or third gear and I barely was able to control it to get off the road. The truck just bowed up and the vehicle behind me almost hit me. The speedometer stopped working and a wrench icon appeared. I tried to take off and the truck was stuck in third gear. Ford dealership said they would fix it if it was the OSS sensor. I paid to have it towed and they charged me over 2,000. There was a safety recall 24S37 on the 2014 with the 6R80 transmission the same kind my truck has. My 2013 did exactly the same thing as the 2014 and I believe it should have a safety recall. There was a extended warranty or something either 10 years or 150,000. My truck has 130,000. I talked to Ford customer satisfaction but they have done nothing. I told them I was going to report it.

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