NHTSA Complaint #11341690 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11341690
Vehicle	2013 HYUNDAI SONATA
Component	ENGINE
Date of Incident	July 22, 2020
Date Filed	July 27, 2020
Mileage	100,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH A WARNING FOR THE HYBRID SYSTEM APPEARED ON THE MIDDLE SCREEN BETWEEN THE GAUGES ALONG WITH AN AUDIBLE CHIME INSTRUCTING TO SAFELY PULL OVER AND STOP THE CAR. AFTER PULLING OVER AND TURNING OFF THE CAR I WAS UNABLE TO RESTART THE VEHICLE. DISPLAY STATED THE HYBRID BATTERY WAS LOW AND NOT TO START THE ENGINE. AFTER HAVING THE CAR TOWED TO THE DEALER, THE DEALER STATED THE ENGINE WAS SEIZED. THE CAR HAD BEEN SERVICED AS RECOMMENDED SINCE PURCHASE. I AM THE ORIGINAL OWNER. THERE WERE NO WARNING SIGNS OF COMPLETE ENGINE FAILURE. I HAVE SINCE LEARNED THAT HYUNDAI SONATA HAD A RECALL FOR ENGINE FAILURES, BUT MY MODEL WAS NOT INCLUDED.

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